Marketing/eBusiness director with strong experience in advertising, branding, web strategy/production, web analytics, social media, video production, email marketing, and search marketing.
6/02 - present: Rambus, Inc., Los Altos, Ca.
Responsibilities and Achievements:
- Directed design and production of Rambus web properties (US, Japan, Taiwan, China, Korea, France, Germany, India)
- Managed global advertising: online, print, outdoor, television, airport, sports venues. Examples include:
- Negotiated corporate sponsorship/signage with the San Jose Sharks and secured “Rambus NetCam” on Comcast Sports Net (CSN) to tie together TV and venue placements
- Launched an international billboard campaign to promote Rambus products near its largest customers: Tokyo, Taipei, Seoul, Eindhoven, Grenoble, Austin, San Francisco
- Launched "At the Heart of the Products You Love" integrated campaign: TV spots (NBC, CNN, CNBC, Comedy Central), YouTube channel, and online video ads (Businessweek, WSJ)
- Produced a series of award-winning corporate videos (executive interviews, customer case studies, product demos, and employee recruiting) and TV spots
- Drove social media marketing, email marketing, search marketing, and lead-gen programs; measured campaign effectiveness of each
- Led cross-functional teams in several critical product launches
- Managed internal team (project and program managers, creative, and sales operations) and many vendors: web design and development, creative, advertising, video production, hosting, localization, SEO, email distribution, etc.
- Implemented a large-scale content management system (CMS) to streamline global site publishing
- Integrated Rambus public sites with third-party software (Salesforce.com, RightNow) for CRM and customer support
- Managed web analytics and reporting process with Google Analytics, HBX (Visual Sciences), and Omniture SiteCatalyst
- Launched and maintained global intranet portal using Oracle/BEA AquaLogic and Confluence wiki framework
- Managed a $2.0M+ annual budget
8/00 - 6/02: Firsthand Funds, San Jose, Ca.
Responsibilities and Achievements:
- Managed a team of talented application developers and HTML/UI specialists
- Managed ongoing production of all Firsthand public websites, including firsthandfunds.com and sites for financial advisors and institutional investors
- Directed the development of database-driven internal web applications and websites, including all financial reporting tools (asset reports, virtual portfolio tool, personal trade system, etc.), business applications (HRIS, IT Helpdesk, etc.), and a
- personalized, modular corporate intranet
- Managed all web-related vendor relationships: stock feeds, financial data services, agencies, individual consultants
- Defined application development standards and production/release processes for the team
- Designed server architecture (hardware and software) for complete development/staging/production environment
- Oversaw the migration of 40+ legacy apps from Tango into Cold Fusion
12/98 - 7/00: Netscape Communications | America Online, Inc., Mountain View, Ca.
Responsibilities and Achievements:
- Managed a self-contained web production team -- a staff of HTML specialists, Perl scripters, graphic/UI designers, a sys admin, a writer, and an information architect
- Served as final point of escalation for all HTML/scripting/graphics production issues
- Responsible for all staffing (assessed needs, hired regular employees and contractors)
- Trained new staff in HTML and CSS authoring standards and local development/testing/production environment
- Led production team in the development and ongoing maintenance of 30+ mission-critical extranet and intranet sites/applications, including HR, IS, Business Applications, PhoneBook, Finance, Legal, Marketing, main portal site, etc.
- Project-managed the development of the iPlanet public site and the Netscape Learning public site
- Translated client needs and vision into technical requirements and information architecture for site production
10/95 - 12/98: Manual 3, Inc. (now M3i | Works), San Jose, Ca.
Achievements:
- Managed the complete production of sophisticated intranet and Internet websites for high-tech clients, including Netscape Communications, Sun Microsystems, Oracle Corporation, and Hitachi PC
- Managed development teams, including designers and programmers
- Supervised proposal, purchase order, and invoice payment processes for all client accounts
- Maintained excellent and long-standing client relationships
- Ensured profitability on projects and accounts
Adobe/Omniture SiteCatalyst, Adobe/Omniture Publish, Visual Sciences HBX, Google AdWords, Google Analytics, Salesforce.com, Basecamp, Adobe CS4 suite (Dreamweaver, Photoshop, Illustrator, Flash), Oracle/BEA AquaLogic, TeamSite, RightNow CRM, Confluence wiki
B.A. Philosophy, Santa Clara University, 1995
Seminars in Project Management, People Management, Employment Law, User Interface Engineering, Web Site Usability, and Cold Fusion
- Judge, Web Awards (www.webaward.org): 2005, 2006, 2007, 2008, 2009
- Speaker, 2006 ActiveInsights conference on web analytics
- Speaker, San Jose State Professional Development Center: "What Real Web Managers Look For"
- Speaker, 2007 WorldSummit conference on globalization
- Speaker, 2007 Santa Clara University Arts and Sciences Alumni panel
- 2006 Webby Award (www.webbbyawards.com) recipient for Rambus corporate site
- 2008 Horizon Interactive (www.horizoninteractiveawards.com) Bronze winner for Rambus corporate site